1. Introduction
Welcome to DataZenly ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the DataZenly application, website, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
2. Definitions
- "Account" means a unique account created for you to access our Service.
- "Content" refers to data, text, information, and files that you upload, analyze, or generate using our Service.
- "Tokens" refer to the digital credits used within our Service to access certain features and functionalities.
- "User" refers to the individual or entity that registers for and uses our Service.
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.
4. Token-Based System & Pricing
DataZenly operates on a sophisticated token-based system designed to provide flexible access to our AI-powered data analysis platform. Tokens serve as digital credits that enable you to access various features and functionalities within our service.
4.1 Token Plans & Acquisition
We offer three comprehensive token plans to suit different usage needs:
- Starter Plan: 1,000 tokens (FREE) - Valid for 7 days, includes basic analysis and community support
- Explorer Plan: 50,000 tokens ($9) - Valid for 30 days, includes standard analysis and email support
- Professional Plan: 1,000,000 tokens ($49) - Valid for 30 days, includes advanced analysis, priority support, and export features
Tokens can also be acquired through promotional grants, referral programs, or special allocations as determined by DataZenly.
4.2 Token Consumption & Operations
Different operations consume varying amounts of tokens based on their computational complexity and resource requirements:
- Basic Query: 1 token - Simple data queries and basic operations
- Data Analysis: 2 tokens - Statistical analysis and data processing
- Visualization: 1 token - Chart and graph generation
- Report Generation: 3 tokens - Comprehensive report creation
- Advanced Analytics: Variable tokens based on complexity multipliers (1x to 3x)
4.3 Token Expiration & Refund Policy
Tokens have specific validity periods as outlined in each plan. Expired tokens cannot be used and are generally non-refundable. However, we may consider refunds in exceptional circumstances such as service outages or technical issues that prevent normal usage.
4.4 Fair Usage Policy
While we encourage full utilization of your token allocation, we maintain a fair usage policy to ensure optimal service quality for all users. Excessive automated requests or attempts to circumvent token limits may result in account restrictions.
5. User Content & Data Handling
DataZenly allows you to upload, analyze, and store various types of data content including CSV files, Excel spreadsheets, and other structured data formats. You retain all ownership rights to your data and content.
5.1 Content License
By uploading content to our Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, reproduce, process, and analyze your content solely for the purpose of providing the Service to you. This license terminates when you delete your content or close your account.
5.2 Data Security & Privacy
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission and storage
- Secure Firebase Cloud Storage with access controls
- Regular security audits and monitoring
- Compliance with data protection best practices
5.3 AI Processing & Analysis
Your data may be processed using advanced AI models (including OpenAI's GPT-4o) to provide analysis, insights, and visualizations. We ensure that:
- AI processing is performed securely and confidentially
- Your data is not used to train or improve third-party AI models
- Analysis results are provided exclusively to you
- No personally identifiable information is shared with AI providers
5.4 Content Warranties
You represent and warrant that:
- You own the content or have the right to use it and grant us the rights as provided in these Terms
- The content does not violate privacy rights, copyrights, or any other rights of any person or entity
- Your data does not contain malicious code, viruses, or harmful content
- You have obtained necessary permissions for any personal or sensitive data you upload
6. Prohibited Uses
You agree not to use the Service:
- In any way that violates any applicable federal, state, local, or international law or regulation.
- To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
- To impersonate or attempt to impersonate DataZenly, a DataZenly employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm DataZenly or users of the Service.
- To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
7. Intellectual Property
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of DataZenly and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of DataZenly.
8. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service, or notify us that you wish to delete your account.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
9. Limitation of Liability
In no event shall DataZenly, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service;
- Any conduct or content of any third party on the Service;
- Any content obtained from the Service; and
- Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
10. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
DataZenly, its subsidiaries, affiliates, and its licensors do not warrant that:
- The Service will function uninterrupted, secure, or available at any particular time or location;
- Any errors or defects will be corrected;
- The Service is free of viruses or other harmful components; or
- The results of using the Service will meet your requirements.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]